预订拉奈城酒店宾馆住宿限时优惠

“Beautiful property. Fabulous service. If you want stay in a nice hotel in Lana’i, this is the only game in town. ”

“Well maintained. Family friendly with two great pools, BBQs and terrific on premises restaurants.”

“The views from the room were absolutely stunning. What was most bothersome is that the room wasn’t as clean as I would’ve wanted it to be. The bathroom, the shower and the sink were not properly cleaned along with the windows and balcony.”

“The room is clean and view is awesome.”

“Locations and access to black rock was amazing!”

“We love our stay here. Location is the best. Walk to Kapalua Trail every morning. The beach is beautiful. The property is nice, kitchen are equipped with what you needed for everyday cooking. The property is clean, easy online check in process. The garden and the pool are also beautiful.”

“My family and I were thrilled with the property, the rooms, the staff, and the view from the balcony. The kids enjoyed not just the pool on property but also the terrific slide next door at the Hyatt Regency available to guests also. We would definitely stay here again and also highly recommend the Hyatt Vacation Villas. Thank you for a wonderful stay.”

“They upgraded us to a junior suite, which was 1 king size bed and sofa bed, for 3 people,which ( sofa bed) was urine and bloodstained. After complaining to front desk, they finally gave us our original room. Hours later, they called and left giggly. Message apologizing and saying, the next guest will have a clean bed.”

“The property and rooms are very nice. Very lush and beautiful landscaping and easy walk to the beach. The staff are very friendly and helpful. The issues that we had is that the air conditioner in the room was either not working properly, or undersized for the room. We had it set at 68 and it was hot in the room. We tried to turn it down to 66 and eventually 64, and I have a temp meter and the room was reading 80 degrees at night. It was very uncomfortable to sleep. We couldn't open the windows……

“just another resort”

“员工完全没有经过培训，非常没有礼貌。 第一天我按时到达，被告知房间还没收拾好，仅仅是告知，连句抱歉都没有，好像这是应该的。 5晚住宿只有一天客房服务（打扫卫生），这倒可以理解。但是如果不催促的话，这一天的卫生可能也没有人打扫。我催了两遍，才勉强打扫。 最后一天退房，前台居然没人。 总之，员工素质极差，完全不能匹配这个酒店。”